When looking in the C:\Windows\Downloaded Program Files folder, the only thing in there is an expected desktop.ini. Going back to Outlook and changing the preview to a different e-mail and going back makes it even less clear: The picture is now shown! The rest of the pictures isn't tho. When I copy the red X from the mail and paste it to Word on the server in the same session, the picture is shown properly. Last thing I found was - which hints at a copy-test, and deleting files from a folder. Using Process Manager seems to hint at the fact that there can't be anything written to the folder, but then why do attachments get stored there with no trouble? We verified the ACL's on the folder, found them to be okay.
The folder is local to the server, and is deleted on logoff. I don't see anything saved in there, unless I open attachments which do get saved in here. Tried Detect and Repair, which in some cases solved the issue. Proxy reports anything requested comes in properly.įound Description of the Outlook 2003 hotfix package: Apa possible hotfix. IE isn't set to work offline.Ĭhecked the proxy for any errors being reported from the client and user trying to open the e-mail. Even when I physically fill in the proxy data it does not make a difference. I start IE8 on the server, and connect to the outside world just fine, through the locally installed TMG client. Next there's a pointer that IE doesn't connect to the Internet properly. Pictures remain undownloaded.Ĭhecked the Internet format settings ( Cannot view embedded images in an HTML message using Outlook 2003) - No change, no matter what we alter here. Any changes to this don't result in changes in the display of the e-mail itself.įorwarding the e-mail might show the pictures in some cases. Besides, if the profile was recreated this is set to the default.
We had a go with the download settings in Outlook: Outlook: Download pictures automatically without right-click | a Tech-Recipes Tutorial - No change. So I'm excluding the profile as the cause. The profile is roaming, so it was recreated upon the next logon of the user. On the user that reported the problem, we cleaned out the profile (i.e. So the version of Outlook can't be a cause. Tried on a server that has Outlook 2010 installed, and it failed on there too. Windows and Office have been patched to the fixes released in December 2012. So it might be a quirk of Windows 2008 R2 somewhere. On our old Citrix environment (Windows 2003 32bit running Citrix Presentation Server 4.5) we can view the mail normally. If I access Outlook directly on the server (foregoing Citrix) it also does not work. So it's not a restriction on internet access based on user. Works on my workstation (Windows XP SP3) with Outlook 2003, doesn't work on the server (Windows 2008 R2 64bit running Citrix XenApp 6.5) with Outlook 2003. Receiving e-mail with embedded images shows the mail with a red X instead of the images.
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